Why can't I see my assets?
Your assets can be displayed on Ramper only if the following conditions are met:
You're using the correct wallet linked to your social media account,
Ramper supports your token/NFT.
If your tokens still are not visible, this is most likely due to one of the reasons below:
Bad internet connection: We recommend you check the wifi or cellular connection.
Not using the latest version: Please update to the latest version
Unstable RPC: Please wait for the RPC to become more stable
Hidden token: kindly check the hidden token section to see if your token is hidden
Unsupported token: if you accidentally send a non-supported token to your wallet on Ramper, your tokens may not be visible within Ramper. You can try adding the token using the Custom Token feature.
Inactive blockchain: check if the corresponding blockchain is activated on Ramper
Bug issue: Please wait for the dev team to update/ fix the problem or report the issue to us for support.
Check all the possibilities but your balance is still not displayed properly? --> Contact us for support and beware of scammers!
Last updated